Claims

We are committed to giving you a great experience, and we apologize for any inconvenience caused by an incorrect, missing, or damaged item in your order. In the event that this was our mistake, we have a these type of claims to ensure that we resolve the issue for you as quickly and efficiently as possible. Please take a moment to review our policy and contact us with the necessary information.

Wrong Product: If you receive a product that you did not order, please provide us with a clear photo of the item you received along with an image of the tag displaying the product information.

Damaged Product: Please provide clear photos of the damaged product, the packaging it arrived in, and the condition of the item upon arrival. Since this type of claim may involve third parties, it is crucial to retain all original packing materials and the damaged item until the return is fully processed.

Missing Product: please check the packaging thoroughly to ensure that the product was not accidentally overlooked or misplaced. If you are certain that the product is missing, we will require a clear photo of the packaging showing any possible damage on it.

Warranty - Manufacturing defect: To start a return for warranty issues please go to our contact us section and submit your request. We will review it and follow up accordingly.